Troubleshooting Guide on Why iRobot Not Connecting To The App?

Is the iRobot app not connecting? Many people encounter this problem, particularly when setting up their Roomba for the first time or reconnecting it following a network change. 

If your fantasy of smart cleaning is becoming a difficult riddle due to your iRobot Home app not connecting, this comprehensive troubleshooting guide will assist. We have step-by-step instructions to get your vacuum communicating to your phone again, whether you’re trying a new Roomba app setup or are having trouble reconnecting.

Let’s examine why your iRobot app not connecting and possible solutions.

Typical Causes of the iRobot not connecting to the app

It’s vital to grasp the possible causes of the problem before diving into the fixes. The most frequent issues of the iRobot home app not connecting are as follows:

• Unstable or weak Wi-Fi connection
• Network frequency incompatibility (iRobot normally supports 2.4GHz, not 5GHz)
• Outdated software or firmware
• No Bluetooth enabled
• The app does not have permissions.
• The robot and router are too far apart.
• Problems with the Roomba or the phone’s software

Let’s now go over how to resolve each of these issues.

1. Verify Wi-Fi compatibility and connectivity.

Wi-Fi problems are frequently the cause of the iRobot Home app not connecting. Only 2.4GHz Wi-Fi networks are supported by the majority of Roomba machines. Your robot won’t be able to recognize your router if it is only transmitting a 5 GHz signal. 

Tips for fixing:

• Make sure your router is transmitting a 2.4GHz network by going into its settings.
• When setting up a dual-band router, validate that your phone is associated with the 2.4GHz network.
• Verify that the area where your Roomba is located has a strong Wi-Fi signal.

2. Restart everything.

Many technical issues may be resolved with simple restarts.

Restart your gadgets:

• After 30 seconds, unplug your router or modem and then reconnect it.
• Give your phone a restart.
• Press and hold the CLEAN knob until a tone is heard, then restart your Roomba.
• After rebooting, try reconnecting. This usually fixes any bugs that are preventing the iRobot from connecting to the app.

3. Turn on location services and Bluetooth.

During the Roomba Setup process, the app locates and connects to the robot using Bluetooth and location information.

Make sure of the following:

• Your smartphone is turned on for Bluetooth.
• The iRobot app is given permission, and Location Services are activated.
• Your Roomba is only a few feet away.
• If these permissions are denied, certain phones prevent Bluetooth scanning, which prevents the iRobot app from connecting.

4. Update the Roomba firmware and the iRobot Home app.

Connectivity issues may arise from an out-of-date app or firmware.

How to proceed:

• Apprise the iRobot Home app from the App Store.
• Check to see whether your Roomba has a firmware update available by opening the app.
• Before attempting to rejoin, let the update finish installing if required.

5. Reinstall the application

Bugs or damaged settings can occasionally be fixed by uninstalling and reinstalling the iRobot Home app.

Actions to take:

• The iRobot Home app should be removed.
• Give your phone a restart.
• Reinstall the app from the App Store.
• Try the Roomba Setup again after opening the app.
• Many users who were having trouble connecting to the iRobot app have found this step helpful.

6. Go back to the Roomba’s original settings.

Resetting your Roomba to factory settings might resolve any lingering connectivity problems if everything else fails.

Resetting the Roomba:

• Hold down the CLEAN button for 20 seconds on the majority of models.
• Hold off until a reboot tone is heard.
• Repeat the setup procedure after reopening the iRobot Home app.

Note that doing this will eradicate all of your Roomba’s saved maps and settings.

7. Complex Troubleshooting

Try the following if the issue of your iRobot not connecting to the app continues:

• Turn off ad blockers and VPNs on your phone for the time being.
• To test the connecting procedure, use a different smartphone.
• To be sure the robot isn’t being blocked, check the settings on your router or firewall.
• Make sure the Roomba and your phone are connected to the same Wi-Fi network.

It might be necessary to seek expert assistance if not a single of the aforesaid fixes work for iRobot not connecting to the app. Reach out to professional support via the app or our website. Give specifics like:

• The model number of your Roomba
• The manufacturer and operating system of your phone
• Actions you have previously taken

They can identify a hardware problem with your device or guide you through sophisticated fixes.

Final thoughts

An irritating obstacle to your automatic cleaning routine may be troubleshooting your iRobot Home app’s connection or the iRobot app’s complete lack of connectivity. However, a few straightforward changes to your Wi-Fi settings, permissions, and app behavior can resolve the majority of connection issues.

Use this tutorial as your go-to to fix the next time your Roomba Setup encounters an issue. You now have everything you need to get your Roomba login and the iRobot Home app to connect again, from restarting the robot to verifying your Wi-Fi frequency.

FAQs

1. During setup, why isn’t my iRobot connecting to the app?

Wi-Fi problems, such as utilizing a 5GHz network rather than 2.4GHz, a poor signal, or Bluetooth turned off, may cause your iRobot to disconnect during setup. During setup, ensure that your phone is on the appropriate Wi-Fi band, that Bluetooth is on, and that you are in adjacent immediacy to the Roomba.

2. How can I solve the issue of the iRobot app not connecting?

Restarting your network, Roomba, and phone is the first step. Make sure you have all required permissions (such as Bluetooth and location) and that the app is up to date. Resetting your Roomba to factory settings or reinstalling the software are two options if the issue continues.

3. Can I connect my Roomba to a 5 GHz Wi-Fi network?

The majority of Roomba machines are only compatible with 2.4GHz, not 5GHz, Wi-Fi networks. Your robot won’t connect if your router only broadcasts at 5 GHz. Before performing the configuration using the iRobot Home app, turn on or switch to a 2.4GHz network.

4. After changing my network, what should I do if my iRobot app isn’t connecting?

You will need to rejoin your Roomba if you have switched out your Wi-Fi router. Launch the iRobot Home app, choose “Add a Robot,” and repeat the setup process using the updated network information. Throughout the procedure, make sure your phone is linked to the same 2.4GHz Wi-Fi network.