Robot Vacuum App Setup Guide

Understanding Companion Apps

A companion app is the manufacturer’s official app for controlling your robot vacuum from a phone. Features vary by model, but most apps offer some combination of:

Some apps also handle firmware updates, consumable tracking and smart speaker integrations. If your robot has no Wi-Fi at all, it won’t use an app — buttons or a remote will be its controls.

Finding the Correct Official App

1. Use the name in your manual

   The quick-start guide or packaging names the official app. Some include a QR code that opens the correct listing.

2. Download from an official store

   Use the Apple App Store or Google Play (or your device’s official store). Avoid installing app files from websites.

3. Check the publisher

   The developer name on the listing should match the manufacturer. Look-alike apps with similar icons exist.

4. Be wary of “universal” controllers

   Third-party apps that claim to control any robot may ask for your account login. Stick with the manufacturer’s app.

Creating an Account Safely

• Use a unique password that you don’t use elsewhere, ideally from a password manager.
• Turn on two-factor authentication if the app offers it.
• Use an email you check, since password resets and security notices go there.
• Never share verification codes — legitimate support will not ask for them.
• Review privacy settings, especially for robots with cameras or detailed home maps.

Pairing a Compatible Robot Vacuum

Pairing links the robot to your Wi-Fi network and your account in a single flow. Check that your robot is listed as compatible with the app version you installed, then follow the in-app steps. The full walkthrough, including band compatibility and common failures, is in the Wi-Fi connection guide.

App Permissions

If a permission seems unrelated to what the app does, check the app’s privacy policy or store listing before allowing it.

Cleaning Schedules

Schedules are where a robot vacuum earns its keep. A few tips for setting them up:

• Run when the floor is clear, such as after the morning rush when shoes and bags are put away.
• Match the schedule to traffic: daily for kitchens and entryways, less often for quiet rooms.
• Avoid sleeping hours unless your model has a quiet mode you are comfortable with.
• Leave time to recharge between back-to-back runs for larger homes.
• Use do-not-disturb settings if your app offers them.

Maps and Cleaning Preferences

Mapping models build a floor plan as they clean. Once the map looks right, you can usually:

1. Split and name rooms

   Divide the map into rooms so you can clean one area at a time.

2. Add no-go zones

   Keep the robot away from pet bowls, cable clusters or delicate rugs.

3. Set per-room preferences

   Adjust suction, passes or mopping by room where supported.

4. Keep the map current

   After moving large furniture, let the robot update the map or edit it.

Better maps lead to better navigation — see how to improve navigation.

Notification Settings

Too many alerts become noise. A useful baseline is to keep notifications for errors (stuck, brush jammed, bin full) and maintenance reminders, and to turn off “run started” or promotional messages if your app separates them. Maintenance reminders pair well with the schedule on our maintenance page.

App Troubleshooting